Partners

Channels 

The BigAir Partner Program is designed for you to reap optimal annuity revenues in providing your customers with fixed wireless solutions. Partnering with BigAir will provide your business with the following benefits:

  • Increased customer retention
  • Improved revenue and profitability
  • Improved competitive positioning
  • Access to new markets and growth opportunities

Why look at BigAir?

BigAir's position is unique - we aim to be the leading infrastructure based supplier offering innovative fixed wireless services to the business market in Sydney, Melbourne, Brisbane, Perth, Adelaide and Gold Coast.

We build infrastrcutre like big carriers, with high reliability and qaulity, but think more like SME business, flexible and with less burocratic processes, to deliver solutions that your customers need today.  Unlike the traditional incumbent wholesale carriers when you call us you will be talking directly to the senior engineers and account managers and not to some outsourced call centre.

What your customers can expect from BigAir

Feature Benefit
Flexibility
  • Total end-to-end network control and ownership ensures comprehensive autonomy, complete accountability and an unrivalled response time.
Scalability
  • Future-proof with no limits on upgrade path.
  • Increase bandwidth with a simple phone call.
Speed
  • Exceptionally fast provisioning times of services
  • Carrier grade infrastructure provides fibre speeds wirelessly, without the fibre, for the fastest connections at a significant savings.
Security
  • State-of-the-art network authentication and encryption ensures superior data integrity.
Reliability
  • Industry leading Service Level Agreement (SLA) guarantees throughput, latency and uptime.
Dedicated customer support
  • 24x7 customer service support with single point of contact.
Low contention
  • Contention ratios available from 1:1 for the most demanding enterprise applications.

What you can expect from BigAir

Feature Benefit
Annuity commissions
  • Generate ongoing revenues for BigAir services sold or referred
Marketing assistance
  • Jointly funded marketing activities
  • Co-branded collateral
Ongoing training
  • Regular forums to keep you and your sales team up to date on technology, market trends and BigAir market initiatives
Account management
  • Dedicated channel partner managers are trained to help you grow your business
Differentiated partner levels
  • Your choice of 3 program levels to best suit your business model

BigAir channel structure

BigAir understands that different businesses have different requirements. The following partner levels are designed to suit your business model.

  Quote Sell Branding Order Billing Support Interconnect
Wholesale Yes Yes Partner Own Own 1st level Yes
Reseller Yes Yes BigAir BigAir BigAir or Partner BigAir or Partner No
Sales Agent Refer No No No No No No

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